Terms of Service

Terms of Service

DnDUnited.com – Terms of Service Last Revised: July 11, 2025

1. Acceptance of These Terms By accessing or utilizing the DnDUnited.com digital platform, including all associated subdomains, applications, and services (collectively, the “Platform”), the individual or entity accessing or using the Platform (“User,” “you,” or “your”) hereby enters into a legally binding agreement with DnDUnited.com (“DnDUnited,” “we,” “us,” or “our”). These Terms of Service (the “Terms”) govern your access to and use of the Platform. If you do not unequivocally agree to be bound by all of the terms and conditions contained herein, you are expressly prohibited from accessing or using the Platform and must immediately cease any such use.

2. User Account Provisions 

2.1. Registration Obligations: 

To access certain functionalities of the Platform, User registration may be mandatory. As a condition of registration and continued use, you warrant that all information provided during the registration process is truthful, accurate, current, and complete. You further undertake to promptly update such information to maintain its accuracy, currency, and completeness.

2.2. Account Security and Confidentiality: 

You bear sole responsibility for safeguarding the confidentiality of your account credentials, including usernames and passwords, and for all activities conducted through your account. You shall immediately notify DnDUnited of any unauthorized access to or use of your account or any suspected breach of security. DnDUnited shall not be liable for any loss or damage arising from your failure to comply with this provision. 

2.3. Account Suspension and Termination Rights: 

DnDUnited reserves the unfettered right to suspend, disable, or terminate your account, temporarily or permanently, with or without prior notice and at our sole and absolute discretion, for any reason whatsoever, including, but not limited to, any actual or suspected breach of these Terms. Upon termination, your right to use the Platform shall immediately cease.

3. Permitted Use of the Platform 

3.1. Platform Functionality: 

DnDUnited.com serves as an interactive community platform intended to facilitate connections among individuals with an interest in Dungeons & Dragons. This includes enabling Players to discover and engage in virtual or in-person game sessions hosted by Dungeon Masters (DMs), allowing Crafters to offer and sell handcrafted D&D-related goods, and providing various community interaction features.

3.2. Standards of User Conduct: 

Your use of the Platform must at all times be ethical, lawful, and respectful of other Users. You are strictly prohibited from engaging in any conduct that is unlawful, harassing, defamatory, abusive, threatening, obscene, invasive of privacy, infringing of intellectual property rights, or otherwise objectionable. DMs bear the explicit responsibility to provide clear and conspicuous content warnings within their game descriptions for any potentially sensitive or triggering material, encompassing, by way of example and without limitation, epilepsy warnings, triggers for phobias (such as arachnophobia), and depictions of mature themes including, but not limited to, nudity, explicit language, depictions of violence, sexual assault, and other potentially disturbing content. 

3.3. Responsibilities of Dungeon Masters (DMs): 

DMs are exclusively responsible for the creation, content, execution, and management of their offered game sessions. DMs warrant that all descriptions of their games, including pricing, scheduling, game system, and all content warnings, are accurate and not misleading. Players may submit post-session reviews of the game and the DM. DnDUnited reserves the absolute right to take action, including but not limited to limiting access, suspending, or permanently banning DMs who receive a disproportionate number of negative reviews or who otherwise violate these Terms. The pricing of game sessions is determined solely by the DM and is not subject to negotiation on the Platform. DMs are further responsible for adhering to all guidelines and policies established by DnDUnited. DMs acknowledge and agree that they are solely responsible for ensuring their compliance with all applicable local, national, and international laws and regulations pertaining to the provision of their game services, including, without limitation, tax obligations and the lawful use of any intellectual property. 

3.4. Responsibilities of Crafters: 

Crafters are exclusively responsible for the quality, accuracy of descriptions, and fulfillment of their listed products. Crafters warrant that all product descriptions, including pricing and shipping details, are accurate and not misleading. Shipping costs are to be determined and managed solely by the Crafter. The Crafter bears all responsibility for managing returns and refunds in accordance with their own stated policies. Buyers may submit post-purchase reviews of the crafts and the Crafter. DnDUnited reserves the absolute right to take action, including but not limited to limiting access, suspending, or permanently banning Crafters who receive a disproportionate number of negative reviews or who otherwise violate these Terms. The pricing of crafts is determined solely by the Crafter. Crafters acknowledge and agree that they are solely responsible for ensuring their compliance with all applicable local, national, and international laws and regulations pertaining to the offering and sale of their crafts, including, without limitation, tax obligations and the lawful use of any intellectual property. DnDUnited provides a platform for the marketing of crafts and integrates with Stripe for payment facilitation but explicitly disclaims any responsibility for the quality, delivery, returns, or any other aspect of the transaction beyond providing the Platform.

3.5. Prohibition of Unauthorized Session Recording: 

The recording of any game sessions organized through the Platform by any User, including DMs and Players, is strictly prohibited without the express, prior written authorization of DnDUnited. Any User who engages in unauthorized recording shall be solely liable for all consequences thereof, and DnDUnited and all affected Users reserve all rights and remedies available under applicable law, including, without limitation, the right to initiate legal action for injunctive relief and monetary damages, the quantum of which shall be determined at the sole discretion of DnDUnited. 

3.6. Community Feature Guidelines: 

Any community features provided on the Platform, such as chat forums and user groups, are intended for respectful and constructive interaction among Users. You agree to abide by any community guidelines established by DnDUnited, including prohibitions against soliciting or discussing off-Platform payments or promoting external communities or platforms not officially endorsed by DnDUnited. DnDUnited reserves the right to implement and modify lists of prohibited words and to moderate user interactions within these features.

4. Financial Transactions 

4.1. Pricing Autonomy: 

DMs and Crafters shall independently determine the pricing for their respective game sessions and crafts. All listed prices are final and not subject to negotiation through the Platform. Shipping costs for crafts are established by the Crafter and will be disclosed to the buyer prior to purchase. 

4.2. Payment Processing Mechanism: 

All financial transactions for game sessions and crafts conducted via the Platform are securely processed through the third-party payment processor, Stripe. Players remit payment directly to DMs, and buyers remit payment directly to Crafters, with DnDUnited facilitating the connection to Stripe for these purposes. DnDUnited does not directly handle the transfer or storage of funds. 

4.3. Revenue Distribution Model: 

For a promotional period of three (3) calendar months commencing from the official launch date of the Platform, DMs and Crafters shall be entitled to receive one hundred percent (100%) of the revenue generated from their services and products, respectively, exclusive of any processing fees levied by Stripe. Following the expiration of this initial promotional period, DnDUnited shall implement a commission fee of fifteen percent (15%) on each transaction. The remaining eighty-five percent (85%) of the transaction value, less Stripe’s processing fees, will be automatically transferred to the DM’s or Crafter’s designated bank account or other payment method supported by Stripe. These automated transfers are typically initiated approximately one (1) hour after the scheduled commencement of a game session or upon the confirmation of a craft purchase. 

4.4. Game Session Cancellation and Refund Protocol: 

Game cancellations by the players are available up to 24 hours before the game starts. Only the DM can cancel the session and excuse a player in the last 24 before the game. If less than 24 hours remain before the game starts we recommend contacting your DM. Refunds will not be issued from DnDUnited under any circumstances.

4.5. Craft Return and Refund Policies: 

The policies governing returns and refunds for purchased crafts are established and managed solely by the individual Crafter. Buyers are advised to carefully review the Crafter’s stated return and refund policies prior to completing a purchase. DnDUnited may offer general guidance on return and refund processes, but the final determination regarding returns and refunds lies exclusively with the Crafter. Any monetary disputes arising from craft returns or refunds must be resolved directly between the buyer and the Crafter, potentially involving Stripe’s dispute resolution mechanisms, as DnDUnited assumes no direct liability for payment outcomes. 

4.6. Handling of Payment Disputes and Chargebacks: 

DnDUnited exercises no direct control over the payment processing conducted by Stripe and shall not be held liable for the resolution of payment disputes or chargebacks initiated by Players or buyers. Users are solely responsible for understanding and adhering to Stripe’s policies and procedures for the resolution of such matters. While DnDUnited may provide general informational assistance, the ultimate resolution of monetary disputes rests with Stripe and the involved Users. 

4.7. Tax Compliance Obligations: 

DMs and Crafters bear the exclusive responsibility for understanding and fully complying with all applicable local, national, and international tax laws and regulations concerning any income earned through their use of the Platform. DnDUnited explicitly disclaims any responsibility for the reporting, withholding, or payment of income taxes on behalf of DMs or Crafters.

5. Proprietary Rights 

5.1. Platform Intellectual Property: 

All content displayed on or made available through the Platform, including, but not limited to, text, graphics, logos, software code, and design elements, is the exclusive property of DnDUnited or its licensors and is protected by applicable copyright, trademark, patent, and other intellectual property laws. Users are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for its intended purpose and in accordance with these Terms. No right, title, or interest in or to the Platform or any content therein is transferred to Users. 

5.2. User-Generated Content License:
By posting, uploading, or otherwise submitting any content to the Platform (including, but not limited to, game descriptions, craft listings, reviews, and communications), you hereby grant to DnDUnited a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media, in connection with the operation, promotion, and improvement of the Platform. You represent and warrant that you possess all necessary rights, licenses, and permissions to grant this license and that your content does not infringe upon the intellectual property rights or other rights of any third party. 

5.3. Intellectual Property of Games and Crafts: 

DnDUnited makes no claim to ownership of any intellectual property rights associated with the game content created and offered by DMs or the crafts offered by Crafters. DMs and Crafters are solely responsible for ensuring that they possess all necessary rights and permissions to offer their services and products, and they shall indemnify and hold DnDUnited harmless from any claims of intellectual property infringement arising from their offerings.

6. User Feedback and Review System: 

Users may be permitted to post reviews and provide feedback regarding DMs, game sessions, Crafters, and crafts. All feedback and reviews must be truthful, fair, and constructive. DnDUnited reserves the right, but not the obligation, to monitor, edit, or remove any reviews or feedback that, in its sole judgment, violates these Terms or is otherwise deemed inappropriate. Users are encouraged to utilize the designated reporting mechanisms to flag any reviews they believe to be inaccurate, unfair, or in violation of these Terms. DnDUnited shall have the final authority in all matters of review moderation.

7. Disclaimer of Warranties and Limitation of Liability: 

7.1. Platform Provided “As Is”: 

The Platform is provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. DnDUnited does not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components. 

7.2. No Endorsement or Guarantee of Services: 

DnDUnited does not endorse or guarantee the availability, quality, safety, or legality of any games, DMs, crafts, or Crafters offered through the Platform. You acknowledge that your use of the Platform and your interactions with other Users are solely at your own risk. DnDUnited shall not be responsible for any loss or damage arising from or relating to the services or products offered by DMs or Crafters, or the conduct of any User. 

7.3. Limitations on Liability:

To the fullest extent permitted by applicable law, in no event shall DnDUnited, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, damages for loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your access to or use of, or inability to access or use, the Platform or these Terms, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, even if DnDUnited has been advised of the possibility of such damages. In no event shall DnDUnited’s total aggregate liability to you for all claims arising out of or relating to the Platform or these Terms exceed the total amount paid by you to DnDUnited, if any, in the twelve (12) months immediately preceding the event giving rise to the liability.

8. Indemnification Obligation 

You agree to indemnify, defend, and hold harmless DnDUnited and its affiliates, officers, directors, employees, and agents from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, costs, and expenses (including, without limitation, reasonable attorneys’ fees and legal costs) arising out of or relating to (a) your access to or use of the Platform; (b) your breach of these Terms; (c) any User-Generated Content you submit, post, or transmit through the Platform; (d) your interactions with any other User of the Platform; or (e) your offerings as a DM or Crafter, including, without limitation, any claims related to the accuracy of your listings, the quality of your services or products, or your compliance with applicable laws and regulations.

9. Governing Law and Forum for Disputes 

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of [Specify Governing Law Jurisdiction], without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or relating to these Terms or the Platform shall be instituted exclusively in the courts located in [Specify Court Jurisdiction], and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding.

10. Amendments to These Terms 

DnDUnited reserves the sole and absolute right to modify, amend, or update these Terms at any time, without prior notice. Any changes will be effective immediately upon posting the revised Terms on the Platform. Your continued access to or use of the Platform following the posting of any revised Terms constitutes your acceptance of and agreement to be bound by the modified Terms. It is your responsibility to periodically review these Terms for any changes.

11. Contact Information 

Any inquiries regarding these Terms should be directed to:
info@DnDUnited.com.
DnDUnited.com – Privacy Policy Last Revised: July 11, 2025

1. Introduction 

This Privacy Policy outlines how DnDUnited.com (“DnDUnited,” “we,” “us,” or “our”) collects, uses, processes, and safeguards the personal data of individuals who access or use the DnDUnited.com digital platform (the “Platform”). This policy is formulated in accordance with the principles of the General Data Protection Regulation (GDPR) and other applicable data protection laws, reflecting our commitment to protecting your privacy.

2. Data Controller 

DnDUnited.com, solely operating online, is the data controller responsible for the processing of your personal data in connection with the Platform.

3. Personal Data We Collect

3.1. Account Registration Data: 

During the account registration process, we collect essential personal data, including your chosen nickname (which will be publicly visible), email address, and a password. You have the discretion to provide additional information in your user profile. 

3.2. Data of Dungeon Masters (DMs) and Crafters: 

If you register as a DM or Crafter, we collect supplementary personal data necessary for facilitating payments and conducting identity verification. This includes your bank account details or other payment information supported by our payment processor, Stripe, for the purpose of receiving payouts, and identification documentation required for Know Your Customer (KYC) verification. Crafters will also be required to provide detailed information about their offered products, including descriptions, pricing, and potentially shipping arrangements. 

3.3. Transaction Records: 

We maintain records of all transactions conducted through the Platform, including details of game bookings, craft purchases, payment amounts, and transaction dates. While the direct processing of payments is handled by Stripe, we retain transaction data for the purposes of platform administration, accounting, and the resolution of potential disputes. 

3.4. Communication Data: 

When you utilize the Platform’s chat system to communicate with other Users, the content of these communications will be collected and may be stored for purposes including, but not limited to, the investigation and resolution of disputes, ensuring the security and integrity of the Platform, and for the ongoing improvement of our services. 

3.5. Usage Data:

We collect information about how you use the Platform, such as the pages you visit, the features you use, and your interactions with other Users. This data helps us understand user behavior and optimize the Platform’s performance and functionality. 

3.6. Cookies and Tracking Technologies: 

DnDUnited uses cookies and similar technologies to enhance your experience, provide essential functionality, and analyze website usage. This section outlines the types of cookies we use, their purpose, and your rights concerning them.
● What are Cookies? Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, improve site performance, and provide personalized content and services. Cookies can be “first-party” (set by DnDUnited) or “third-party” (set by other domains).
● Types of Cookies We Use:
○ Strictly Necessary Cookies: These are essential for core Platform functionality (e.g., user login, session management, processing payments, remembering your
cookie consent). These are primarily first-party cookies and do not require your explicit consent as they are vital for the service you request.
○ Functionality Cookies: These remember your preferences (e.g., language selection, login state, event preferences like timezone) to provide a more personalized and convenient experience.
○ Performance & Analytics Cookies: We use tools like Google Analytics to collect anonymized and aggregated data on how users interact with the site (e.g., page views, popular features). This helps us understand user behavior and improve the Platform’s performance and functionality. Your consent is obtained for these cookies.
○ Marketing & Advertising Cookies: These cookies track your Browse behavior to show you relevant ads and promotions (e.g., via Google Ads, Facebook Ads) and measure campaign effectiveness. These may be set by third parties. These cookies require your explicit opt-in consent.
● Third-Party Cookies: We integrate services from trusted third parties who may set their own cookies on your device. These include:
○ Payment Gateways: Such as Stripe and PayPal, for secure transaction processing.
○ WooCommerce: For online store functionalities related to crafts.
○ Social Media Platforms: For sharing content or social logins.
○ Other Potential Third Parties: This may include embedded content or customer support tools. Please refer to their respective privacy and cookie policies. DnDUnited is responsible for obtaining your consent for non-essential third-party cookies placed via our Platform.
● Managing Your Cookie Preferences:
○ Consent Management Platform (CMP): Upon your first visit, a cookie banner will allow you to accept all, reject all non-essential, or customize your preferences for different cookie categories (e.g., Functional, Performance, Marketing). Non-essential cookies will be blocked until your consent is given.
○ Withdrawing Consent: You can easily withdraw or change your consent at any time via a “Cookie Settings” link in the website footer.
○ Browser Settings: You can also manage cookies through your browser
(Chrome, Firefox, Safari, Edge), but blocking essential cookies will impact site functionality.

4. Legal Basis for Processing (GDPR) 

We process your personal data based on the following legal grounds under the GDPR: 

4.1. Performance of a Contract: 

The processing of your account registration data, transaction data, and DM/Crafter information is necessary for the performance of the contract between you and DnDUnited, enabling us to provide the Platform’s services. 

4.2. Legitimate Interests: 

We process certain data, such as usage data and chat data (for dispute resolution and security), based on our legitimate interests in maintaining, securing, and improving the Platform, as well as preventing fraud and ensuring compliance with our Terms of Service. 

4.3. Legal Obligation: 

We process identification information for KYC verification to comply with our legal obligations. 

4.4. Consent: 

In specific instances where required by law, we may rely on your explicit consent for certain processing activities (e.g., for non-essential cookies, as detailed in this policy).

5. How We Use Your Information 

We utilize your personal information for the following specific purposes: 

5.1. Service Provision and Maintenance: 

To enable your account creation and management, facilitate Browse of game and craft listings, connect you with other Users, and ensure the proper functioning of all Platform features. 

5.2. Transaction Facilitation: 

To securely process game bookings and craft purchases, manage payouts to DMs and Crafters via Stripe. The sharing of necessary payment information with Stripe is integral and essential for the automated and secure execution of these payment processes. 

5.3. Verification and Security:

To conduct identity verification (KYC) for DMs and Crafters, enhancing trust and security across the Platform. This data is processed solely for verification and retained for future reference related to these verification procedures. 

5.4. Communication: 

To respond to your inquiries, provide technical support, deliver essential notifications regarding your account (e.g., booking confirmations, cancellations), and communicate updates pertaining to the Platform’s services or Terms of Service. 

5.5. Platform Enhancement: 

To analyze user behavior and usage patterns, identify and resolve technical issues, and continuously improve the overall functionality, user experience, and security infrastructure of the Platform. 

5.6. Dispute Resolution: 

To investigate, mediate, and resolve disputes between Users, which may involve reviewing relevant chat logs, transaction records, and user reports.

6. How We Share Your Information 

We may share your personal information with the following categories of recipients, strictly for the purposes outlined herein: 

6.1. Other Users of the Platform: 

Certain profile information, including your chosen display name/nickname and any additional information you voluntarily choose to include in your public bio/profile section, will be visible to other Users of the Platform. 

6.2. Stripe (Payment Processor): 

We share the necessary transaction and payment-related information with Stripe to securely process payments and manage payouts. Stripe’s handling of your data is governed by its own comprehensive privacy policy and terms. You acknowledge that this sharing is mandatory for conducting transactions on the Platform. 

6.3. KYC Verification Services: 

Identification data collected from DMs and Crafters for KYC purposes is shared with reputable third-party verification service providers. This sharing is solely for the purpose of identity verification to comply with legal and regulatory obligations and to bolster the security and trustworthiness of the Platform. 

6.4. Third-Party Service Providers: 

We engage reputable third-party service providers to assist with various operational functions, including web hosting, data storage, analytics, and customer support. These providers are granted access to your personal information only to the extent strictly necessary for them to perform their designated services on our behalf and are contractually obligated to maintain the confidentiality and security of your data. 

6.5. Legal and Regulatory Compliance: 

We may disclose your personal information if required by law or legal process, or if we, in good faith, believe that such disclosure is necessary to comply with a legal obligation, protect our rights, property, or safety, or the rights, property, or safety of others.

7. International Data Transfers 

As an online platform, your personal data may be processed and stored in locations outside of your country of residence, including outside the European Economic Area (EEA), where data protection laws may differ. When transferring data outside the EEA, we implement appropriate safeguards to ensure that your personal data receives an adequate level of protection, such as relying on standard contractual clauses approved by the European Commission or ensuring the recipient has adopted Binding Corporate Rules or other legally approved mechanisms.

8. Data Retention 

We retain your personal data for as long as your account remains active on the Platform or as necessary to provide you with the services. If you choose to discontinue using the Platform and wish to have your data deleted, you must submit a formal request to our support team at info@DnDUnited.com. We will process such requests in accordance with applicable data protection laws, deleting data that is no longer necessary for our legitimate business purposes or legal obligations. Please be aware that certain data may be retained for longer periods if required by law (e.g., tax records), for the resolution of disputes, or for the enforcement of our Terms of Service.

9. Your Data Protection Rights (GDPR) 

If you are a resident of the European Economic Area (EEA), you possess the following fundamental rights concerning your personal data under the General Data Protection Regulation (GDPR): 

9.1. Right of Access: 

You have the right to request confirmation as to whether or not your personal data is being processed, and, where that is the case, access to the personal data and certain information regarding the processing.

9.2. Right to Rectification: 

You have the right to request the correction of inaccurate personal data and to have incomplete personal data completed. 

9.3. Right to Erasure (“Right to Be Forgotten”): 

You have the right to request the deletion of your personal data under specific circumstances, such as when the data is no longer necessary for the purposes for which it was collected. 

9.4. Right to Restriction of Processing: 

You have the right to request the restriction of processing of your personal data under certain conditions, for instance, if you contest the accuracy of the data. 

9.5. Right to Data Portability: 

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where technically feasible. 

9.6. Right to Object: 

You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes. 

9.7. Right to Withdraw Consent: 

Where processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. 

9.8. Right to Lodge a Complaint: 

You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement if you believe that the processing of your personal data infringes GDPR. To exercise any of these rights, please submit your request to our dedicated privacy contact at info@DnDUnited.com. We will respond to your request within the legally required timeframe.

10. Data Security Measures 

We implement robust technical and organizational security measures designed to protect your personal information from unauthorized access, accidental loss, disclosure, alteration, or destruction. These measures include, but are not limited to, data encryption (both in transit and at rest), secure storage solutions, access controls, regular security audits, and staff training. However, it is important to acknowledge that no method of transmission over the internet or method of electronic storage is absolutely impregnable, and we cannot guarantee absolute security.

11. Children’s Privacy 

The Platform is not intended for use by individuals under the age of 14. We do not knowingly collect personal data from children without appropriate parental consent. If we become aware that we have inadvertently collected personal data from a child without valid consent, we will take immediate steps to delete such information from our records.

12. Changes to This Privacy Policy 

We reserve the right to revise or amend this Privacy Policy at any time. Any changes will become effective immediately upon being posted on the Platform. We will notify you of any material changes through prominent notice on the Platform, email notification, or both, well in advance of the changes taking effect. Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the new terms.

13. Contact for Privacy Inquiries 

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact our support team, acting as the Data Protection Point of Contact, at: Email: info@DnDUnited.com

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